Work with vendors, and support and review their work.
May service incoming calls in multiple queues throughout daily shift.
Inspect store facility and equipment for safety, cleanliness and proper working order.
Assist in maintaining proper inventory levels and shift audits.
Ability to grasp, reach and manipulate objects with hands up to all day.
Handle telephone inquiries regarding appointments and work in process.
Adhere to regulatory, audit and operating policies and procedures.
Achieve individual and team goals as related to the campaign.
Perform check in and out duties accurately and in a timely manner.
Open and close batches properly, accurately reconcile collections, prepare deposits and document corrections.
Promote positive guest relations through prompt, courteous and efficient service.
Receive incoming calls from clients, dealers and customers and respond as necessary.
Direct customer calls to the correct person at all locations.
Participate in and maintain a quality service culture within the customer service team