The Service Director for Adult Social Care is accountable for:
- Assessment and care management
- Safeguarding for adults
- Integrated Processes and interagency working arrangements at an operational level with the NHS (acute, primary care and community health), community and voluntary sector.
The Service Director has lead accountability for delivering cost-effective services that are outcomes focused, evidence-based and that promote independence, and over which users of services can have influence, choice and control. This includes lead responsibility for working with partner agencies to develop joint approaches that achieve these objectives while reducing duplication and delivering coordinated and person-centred interventions and care and so requires the post-holder:
- To have lead accountability for influencing the Council and its key partners in bringing together innovative approaches to meeting needs that are cost effective and deliver real improvements in outcomes
- To provide strategic direction, clear evidence-based decision making and robust performance management for their own areas
- To work in partnership at all levels across the local authority and externally with the NHS, other Councils, other statutory bodies, housing providers, the independent and voluntary sectors, care providers, service users and their carers to achieve a greater focus on delivery of health, social care and housing support against outcomes and on the delivery of services that meet identified need
- To ensure the principle of co-production is adopted wherever possible, and that the voice of service users, whole communities and other key stakeholders influences the strategic design, performance management and review of delivered services
- To ensure that the Council and its partners are kept abreast of the changing legislative landscape and so are able to plan necessary changes in advance
- To ensure that Members have confidence in the Service Director. This requires regular meetings with key Members and others in order to ensure that the priorities of the Adult Social Case service reflect those of the Council and Councillors.
- To ensure a very close working relationship is developed and maintained with the Executive Director for Adult Services in order to achieve the strategic priorities of the Council. This reporting relationship will therefore include very regular meetings which could be as often as fortnightly during periods where projects of exceptional importance to the Council are in critical phases of implementation
- To fulfil the requirements of this role through extensive partnership working within the organisation and across the broader strategic partnerships. Internal to the organisation, this requires regular constructive dialogue at all levels that enables challenges to be identified early and resolved creatively while ensuring that the key strategic messages relating to strategic priorities and resulting cultural change are clearly and persuasively communicated
- External to the organisation, the Service Director will be required to play a key influencing role in respect of the statutory, independent, and voluntary and private sector organisations that operate within local communities. This will require regular attendance and membership [where appropriate] at board level meetings, and regular engagement within and leadership of key stakeholder events and public events
- To have accountability for all day to day decision making within their area of the Directorate. This includes decisions relating to all aspects of service delivery affecting individuals, households and communities.
- To operate with a high degree of autonomy in relation to strategic decisions that have implications for other organisations across Cambridgeshire but will ensure that all such decisions are communicated in good time to the Service Director in order that any other activities or priorities can be taken fully into account.