Systems Development Manager

​The NEC Systems Analyst will work closely with various stakeholders, including business users, module leads, Housing Management IT, external vendors, and NEC to ensure the system meets the local authority's requirements and is delivered on time and within budget. Key Responsibilities: •System Implementation: oLead the solution design, parameter design and configuration of the NEC Housing system, ensuring it is configured to meet the specific needs of the local authority and module leads. oLead the mapping of legacy (Capita) data to NEC data. oSupport the council IT team’s build activity by advising on build steps and actions. oConduct detailed analysis of current, module specific, processes to identify requirements and areas for improvement. oSupport SBC business users and module leads during NEC-led workshops, challenging appropriately and providing the benefit of your experience of similar implementations. •Stakeholder Engagement: oWork collaboratively with key stakeholders, including business users, housing management teams, IT, NEC consultants and external vendors. oFacilitate workshops and meetings to ensure all parties are informed and engaged in the implementation process. oProvide regular updates to senior management on project progress, risks, and issues. •Technical Analysis: oPerform detailed technical analysis to understand the business needs and ensure the system meets them oProvide guidance and advice on solution design and module specific good practice. Develop proposals and presentations to help guide the business to sound decisions. oResolve any technical and functional issues that arise during the implementation process. oSupport system testing and quality assurance to ensure the system meets all functional and technical requirements. •Training and Support: oDevelop and deliver coaching and training for end-users to ensure they are proficient in using the new system. oProvide support and troubleshooting during the project and post-go live phase. oCreate comprehensive documentation, including user manuals and technical guides. Relevant Experience •Full system lifecycle •Large project implementations of Housing Management Systems •Social Housing •Local Authorities •Northgate/NEC Housing •Deep experience of the following Northgate/NEC modules oHousing Advice oAllocations oPlanned Maintenance oAssets oAssets Asbestos oRisk Management oComponent Accounting oCRM oCustomer Services oData Warehouse oDashboards - Allocations oDashboards - Homelessness oDashboards - Compliance oAsset Performance oOrganisation Portal